Fieldwork Infrastructure

Socis | CATI Center Socis | Focus Room Socis | Online Panels ReFocus

SOCIS operates an in-house CATI center supporting quantitative research projects across Russia and neighboring markets. Our infrastructure enables large-scale telephone interviewing, tracking studies and rapid data collection.

SOCIS CATI-Center:

60 in-house CATI stations
Nationwide interviewing capabilities
Experienced telephone interviewers
Real-time supervision and monitoring
NIPO software platform
Predictive dialing technology
Support for large-scale tracking studies

Typical CATI projects:

Brand tracking studies
Customer satisfaction research (CSI/NPS)
Advertising effectiveness measurement
Public opinion surveys
Omnibus studies
B2B telephone interviews
Media and audience measurement

SOCIS offers its clients a special studio, equipped for focus-group conducting. At your service:

one-sided mirror 2,5×1,5 m
professional audio equipment
client’s room for 5-6 persons
visual communication with the possibility of recording 2 video and audio cassettes at the same time
Online broadcast
possibility of simultaneous translation
client’s room-to-moderator communication

And of course besides that:

high-quality recruitment of any complexity
warm reception
assistance in booking rooms at the hotel
very experienced moderators

SOCIS offers an online consumer panels covering approximately 800 000 Russians. We are able to guarantee delivery of high-quality, super-fast quantitative research projects at highly competitive rates. We have many socio-demographics available, such as gender, age, income, occupation, industry, and we also have information on our members’ usage of IT, usage of FMCG, and media consumption.

We provide project support to our clients via survey programming, translations and hosting. We have research software that allows for building questionnaires easily and fast, even the more complex survey designs. The surveys can be personalised, integrating companies’ logo and colours. The data output can be made available in Excel, CSV, or SPSS.

An Online Portal can be made available — an online tool for real-time analysis. During an on-going research, research data will be available 24/7.

Our development team offers a modern platform for creating and managing research Insight Communities.

Unlimited number of participants and administrators/moderators
5 activities (discussion, diary, survey, blog, news)
Three community administrator roles
Built-in reward system
Gamification elements
AI assistant for quick summary creation
and much more...

https://refocus.community

Fieldwork Infrastructure

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